This documentation supports the 20.08 version of Remedy Action Request System, which is available only to BMC Helix subscribers (SaaS).
To view an earlier version, select the version from the Product version menu.


Configuring the Java plug-in server

Configure the Java plug-in server in the AR System Administration: Plugin Server Configuration form. The configuration is stored in the pluginsvr_config.xml file in the pluginsvr subdirectory of your AR System server installation directory. This file should be in the same directory as the plug-in server JAR files and startup script. (It must be in the class path for the plug-in server.) When you add a plug-in to the plug-in server configuration in the AR System Administration: Plugin Server Configuration form and save the form, the plug-in server loads the new plug-in after a configured delay. If you remove a plug-in server or make other configuration changes, you must use armonitor to stop and restart the plug-in server for it to process the changes.

In BMC Remedy AR System 7.5.00, the file encoding of the pluginsvr_config.xml file was changed from ISO 8859-1 to UTF-8. This change enables you to use localized plug-in names in the configuration file. If you modify the pluginsvr_config.xml file, save it as a Unicode file. Some text editors, such as Windows Notepad, save files as single-byte ANSI (ASCII) by default.

Tip

Install critical plug-ins, such as an LDAP plug-in that performs LDAP authentication, in separate plug-in servers. If multiple plug-ins are installed on a single server, problems with one plug-in might affect the use of the other plug-ins.


See the Configuring java plug-in servers, for descriptions, valid values, and default values for the Java plug-in server configuration options.

Note

See the Configuring after installation section for configuration of the C-based plug-in server, arplugin.

This section contains information about:

Was this page helpful? Yes No Submitting... Thank you

Comments