This documentation supports the 20.02 version of Remedy Action Request (AR) System.

To view an earlier version, select the version from the Product version menu.


Using the Java plug-in server for dynamic plug-in loading

Dynamic plug-in loading is adding or loading a new plug-in definition in the plug-in server without stopping and restarting the AR System server.

To enable dynamic plug-in loading, you must specify a reload delay before starting the plug-in server (use the Reload Delay configuration option in the AR System Administration: Plugin Server Configuration form). For more information on AR System Administration: Plugin Server Configuration form, see Setting plugin server configuration options.

When a delay is specified, the system automatically loads plug-ins and initiates them for all worker threads after the delay period without requiring a plug-in server restart. During the delay period, you can modify the new plug-in configuration if necessary. (If you modify it after the delay, you must restart the plug-in server to make your changes take effect.) For information about restarting the plug-in server, see Restarting the plug-in server using the Set Server Info command

The following example provides the steps to configure the Atrium SSO plug-in using only the Java plug-in server.

To configure the Atrium SSO plug-in using only the Java plug-in server

  1. Make the following changes in the AR System Administration: AR System Configuration Generic UI form:
    Comment out the Plugin: areaatriumsso.dll entry (if it exists) and also comment out all the native area plug-in related entries.
  2. Make the following changes in the AR System Administration: Plugin Server Configuration form:
    1. Delete the ARSYS.AREA.ATRIUMSSO plug-in.

    2. Create a new plug-in with the following details:

      Field nameField value
      Plugin Name
      AREA
      Plugin Class name
      com.bmc.arsys.plugins.sso.AtriumSSOPlugin
      Path Elements  
      C:/Program Files/BMC Software/ARSystem/pluginsvr/arssoplugin91_build001.jar 
      C:/Program Files/BMC Software/ARSystem/pluginsvr/atsso-sdk.jar 
      C:/Program Files/BMC Software/ARSystem/pluginsvr/atsso-common.jar 
      C:/Program Files/BMC Software/ARSystem/pluginsvr/bcprov-jdk15on-1.60.jar
      C:/Program Files/BMC Software/ARSystem/pluginsvr/stax-1.2.0.jar 
      C:/Program Files/BMC Software/ARSystem/pluginsvr/stax-api-1.0.1.jar 
      C:/Program Files/BMC Software/ARSystem/pluginsvr/json.jar

For more information on creating, modifying, and deleting plug-ins and their configurations, see Working with Java plug-ins and Configuring java plug-in servers

For more information on updating the AR System Administration: AR System Configuration Generic UI form, see Updating configuration settings by using the AR System Configuration Generic UI form

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