This documentation supports the 20.02 version of Remedy Action Request (AR) System.

To view an earlier version, select the version from the Product version menu.


Subadministrator security role

Administrators, members of the Administrators group, can use BMC Remedy Developer Studio to view every AR System server object and can modify any object that is not reserved by another user. You can use Subadministrator Permissions to grant administrator access to a subset of existing forms, local applications, and workflow to subadministrators, members of the Sub Administrator group. A subadministrator with administrator access to a server object can use BMC Remedy Developer Studio to view and modify it the same as an administrator. A subadministrator can also create objects.

The following figure is an example of using Subadministrator Permission to enable users to maintain some objects on an AR System server.

Users administering forms

(Click the image to expand it.)

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