This documentation supports the 20.02 version of Remedy Action Request (AR) System.

To view an earlier version, select the version from the Product version menu.

Reducing memory using Display Property Caching

You can use the Display Property Caching feature to resolve 32-bit BMC Remedy AR System server memory constraints, and to reduce server startup time by configuring how the server caches display properties.

In the Server Configuration tab, set the Display Property Caching field to Cache only server display properties. This reduces memory use and allows for a run-time re-cache if needed. This feature can be used alone or in conjunction with preload threads.

For more information, see Configuration tab fields, Display Property Caching.


The Cache only server display properties setting might impact performance when display properties are requested, but the impact is not significant.

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