This documentation supports the 20.02 version of Remedy Action Request (AR) System.

To view an earlier version, select the version from the Product version menu.


Modifying the config.properties file for limiting report entries

You can add the following new parameters to the config.properties file to limit the number of entries in a BMC Remedy Action Request System (AR System) report.

Parameter

Description

arsystem.nativereport.onscreen_max_entries

Determines the maximum number of records that can be rendered on the screen in an AR System report. The default value is 2000; only the first 2,000 records are exported.

Note: If the parameter is not set or set to 0 (zero) in the config.properties file, reports use the default value, that is 2000.

arsystem.FileExport_max_entries

Determines the maximum number of records that can be exported (as CSV, ARX, and so forth) in an AR System report. The default value is 2000; only the first 2,000 records are exported.

Note: If the parameter is not set or set to 0 (zero) in the config.properties file, reports use the default value, that is 2000.

arsystem.webreport.onscreen_max_entries

Determines the maximum number of records that can be rendered on the screen and the maximum number records that can be exported in a web report. The default value is 2000; only the first 2,000 records are exported.

Note: If the parameter is not set or set to 0 (zero) in the config.properties file, reports use the default value, that is 2000.

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