This documentation supports the 20.02 version of Remedy Action Request (AR) System.

To view an earlier version, select the version from the Product version menu.

Modifying the file

This topic describes how to modify the file for this version of BMC Remedy Mid Tier. You can manually change the default behavior of the mid tier by changing the settings in the file.

The file is installed in the following directory:


The default value of midTierInstallationDir is C:\Program Files\BMC Software\ARSystem\midtier.

You can modify the file to:

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