This documentation supports the 20.02 version of Remedy Action Request (AR) System.

To view an earlier version, select the version from the Product version menu.

Membership in multiple groups

Users often belong to multiple groups in an organization. They inherit permissions from each of the groups to which they belong.

If a group has permission to access a form, field, request, active link, or active link guide and a user belongs to that group, the user has access, even if the user belongs to other groups that do not have access.

How permissions work

(Click the image to expand it.)

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