This documentation supports the 20.02 version of Remedy Action Request (AR) System.

To view an earlier version, select the version from the Product version menu.

Licensing servers in a multiple-server environment

In an environment where several BMC Remedy AR System servers share a single database, each server must be licensed separately. You must obtain server licenses for your primary server and each additional server in your environment. However, other licenses on the primary server (such as floating and DSO licenses) are extended to additional servers (sharing a single database) at no charge.

Was this page helpful? Yes No Submitting... Thank you