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Keywords


The following table lists the keywords that you can use when building a qualification.

Keywords


You can use the $OPERATION$ keyword in qualifications to determine whether the filter or active link should execute on the current operation. For example, the qualification $OPERATION$="SET" causes the filter or active link to execute when a request is modified but not when a request appears in display mode. You can also use this keyword to capture audit information. For example, setting a field to the value:

"Filter X executed on operation "+$OPERATION$

tells you whether a filter executed during a submit operation (CREATE returned) or a modify operation (SET returned).
$OPERATION$ values 

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

Remedy Action Request System 20.02