This documentation supports the 20.02 version of Remedy Action Request (AR) System.

To view an earlier version, select the version from the Product version menu.

Implementing DSO


The Distributed Server Option (DSO) is available only for on-premises deployments.

This section contains information about working with distributed fields, mappings, and pools. It also explains how to administer data transfers between forms.

To configure BMC Remedy Distributed Server Option (DSO), you need the appropriate permissions. See Access control.

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