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This documentation supports the 20.02 version of Remedy Action Request (AR) System.

To view an earlier version, select the version from the Product version menu.


Remedy Action Request System 20.02 ... Administering Enabling users to interact with Remedy AR System through email Creating and using email templates Using label-value pairs in templates

Form label

The Form label identifies the form that the instruction will use. If no BMC Remedy AR System form is specified or the specified form does not exist, the mail process verifies whether a default Workflow form was defined in the AR System Email Mailbox Configuration form. If not, the item is rejected because a form must be specified. The alias for this label is Schema. An example of a Form label/value pair is Form:formName.

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Last modified by Anagha Deshpande on Jan 02, 2020
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Using label-value pairs in templates
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