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Forcing individual users to change their passwords


To force individual users to change their passwords:

  1. From the BMC Remedy AR System Administration Console, click System > Application > Users / Groups / Roles > User. The User form opens in Search mode.
    (Click on the image to expand it.)
    User Form.png
  2. Search the appropriate user.
  3. Modify the Password Management fields for the user, as needed. For more information about the User form, see Adding-and-modifying-user-information.
  4. Select the Force Password Change on Login check box.
  5. Click Save.

    Warning

    Note

    Changes in the User form take precedence over the configuration settings in the User Password Management Configuration form. If you change the User form and you want the user to use the global password management policy (as configured in the User Password Management Configuration form. If you change the policy User Password Management Configuration form, changes in the User form are overwritten.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

Remedy Action Request System 20.02