Enabling Remedy Single Sign-On for Remedy Developer Studio

As an Action Request (AR) System Administrator, you can enable Remedy Single Sign-On (RSSO) for the developer who logs in to Remedy Developer Studio.

To enable SSO for Developer Studio

1. Log in to Developer Studio as an AR System Administrator.
2. Select Window > Preferences.
   The Preferences dialog box is displayed.
   
   
   
   

3. In the Remedy Single Sign-On for User Authentication section, select Enabled.
   By default, Remedy Single Sign-On is disabled.

4. Click Apply and Close.
   SSO authentication is enabled.
5. Enter the following settings in Centralized Configuration System (CCS) for the AR Server to be identified as an RSSO-integrated server:

• • Force-RSSO-Authentication
  • RSSO-External-URL
  • RSSO-Client-Secret

If a developer successfully logs in to Remedy Developer Studio, no logs are updated. However, if the developer fails to log in successfully, you can find the exception stack trace in the .log file (the .log file does not have any file name) at the Remedy Developer Studio workspace.

The default location for the .log file is: C:\Users\Administrator\DeveloperStudio\workspace\.metadata

Alternatively, you can find the logging information by performing the following steps:

1. In Developer Studio, select Window > Show View > Other.
   The Show View dialog box is displayed.
   
   
   
   
2. Double-click the General folder to open it.
3. Click Error Log.
4. Click Open.
   The Error Log pane is displayed on the right. 

Where to go from here

For information about logging on to Remedy Developer Studio, see Starting and logging on to Remedy Developer Studio.

Related topic

Configuring OAuth 2.0