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Enabling filters and escalation


BMC Remedy Migrator includes an option to enable filters and to execute escalation on the destination side of a data migration. This functionality allows you to execute a workflow for specific forms to trigger special use case migrations.

The new option is activated in the instruction.xml file, by using the disable-related-workflow attribute in the <data> tag. You can set the following values to the attribute:

  • true — No filters are triggered for the form.
  • false — Specified filters are triggered for the form.

When the disable-related-workflow attribute is activated, the attribute must have a value of false. This is shown in the following code sample:


<data enabled="true" source-form="TestForm2" type="data" mode="search" merge-option="update" disable-related-workflow="false"> </data>

To start an escalation for a particular form, you must provide the escalation name in the <data> tag. Use the <escalation> tag to provide the escalation name that is triggered during data migration. You can add multiple <escalation> tags within a single <data> tag. This is shown in the following code sample:


<data enabled="true" source-form="TestForm2" type="data" mode="search" merge-option="update" disable-related-workflow="false"> <escalation name"TestForm2Esc1"/> </data>

 

Warning

Note

If an escalation error occurs during the migration, the error must be fixed manually.

 

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Remedy Action Request System 20.02