This documentation supports the 20.02 version of Remedy Action Request (AR) System.

To view an earlier version, select the version from the Product version menu.

Creating data fields

Use this procedure to create all data fields except currency and selection fields, which are discussed in Creating currency fields and Creating selection fields.


For an overview of data fields, see Data fields.

To create a data field

  1. Open the appropriate form.
  2. Right-click the form, and select Create a New Field > dataFieldType.
    The new field appears on the form.
  3. Select the field.
  4. In the Properties tab, set the field properties as needed.
    See Field Properties.
  5. To add a file system browser to a character field, see Adding a file system browser to character fields.
  6. To add effects such as highlighting to fields, see Adding field effects.
  7. Select the field, drag it to a position in the form, and adjust its size.
    See Arranging fields in a form view.
  8. Right-click the form, and select Save.

For more information, see the following sections:

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