This documentation supports the 20.02 version of Remedy Action Request (AR) System.

To view an earlier version, select the version from the Product version menu.

Creating chained processes

Some applications require a series of processes that are linked, or chained, together by using workflow. To do so, you must perform the following tasks:

  • Adding a field to your approval request form to contain the process status
  • Defining the Process Done rules to populate this field with the appropriate status value
  • Defining workflow that tests the conditions for running each process and initiates Run Process actions by using application commands to start each process

The Lunch Scheduler application includes an example of three chained processes. For details about chaining approval processes with examples from the Lunch Scheduler application, see Chaining approval processes.

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