This documentation supports the 20.02 version of Remedy Action Request (AR) System.

To view an earlier version, select the version from the Product version menu.

Creating and deploying a package using BMC Remedy Deployment Application

Moving of data and code from one environment to another, such as from QA to production, is a common process that can be very time consuming. The BMC Remedy Deployment Application provides a single method for promoting definitions and data effectively and reliably across environments. 

You must have appropriate permissions to use the BMC Remedy Deployment Application. For information about roles and permissions, see BMC Remedy Deployment Application roles and permissions

You can perform the following tasks using BMC Remedy Deployment Application:

Overview of BMC Remedy Deployment Application

The following diagram depicts the functionality of the BMC Remedy Deployment Application utility:


The BMC Remedy Deployment Application plug-in provides the following capabilities:

  • Ability to import and export definitions and data
  • Ability to call the Analyzer module to validate that a package meets the required standard
  • Ability to add a checksum to the package if the package meets the package requirements
  • Ability to verify the checksum for a package
  • Ability to encapsulate the contents of a package into a single zip file
  • Ability to unencapsulate the contents of a package from a single zip file


Currently, you must manually move these types of objects between environments:

  • Groups
  • Roles
  • Distributed Pool

Related topic

Using the AR System Deployment Management console

Defining a package

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  1. Frank Caruso

    The link "" to th developer creating a deployment package is broken.

    May 11, 2020 09:34
    1. Anagha Deshpande

      Hello Frank,

      Thanks for sharing your query.

      The information you are looking for is available here.



      May 11, 2020 10:51
  2. Santosh Srinivasan shanthini

    Hi Team, Is there any specific possibility of integrating the D2P with Jenkins and GitHub for fetching the package and deploying this in production.

    May 27, 2020 11:46
    1. Anagha Deshpande

      Hello Santosh,

      We are working on your query. We will respond soon.



      May 27, 2020 09:55
      1. Anagha Deshpande

        Hello Santosh,

        You can use the ard2putil.bat file and integrate the deployment package with Jenkins and GitHub. For more information, see Using a command-line interface to manage a package.

        Hope this helps.



        May 28, 2020 12:20