Configuring a server to use plug-ins

You might want to use plug-ins for these purposes:

• AR System database connectivity (ARDBC) — Used to create a BMC Remedy AR System vendor form to access external data.
  For information about vendor forms, see Creating-vendor-forms.
• AR System external authentication (AREA) — Used to resolve user accounts against directory services.
• AR System filters (ARF) — Used to make a call from workflow to external services and to capture returned data.

BMC Remedy AR System supports the plug-in server and API, but if you have problems with a specific plug-in (plug-in which is not provided by BMC), contact the plug-in service provider for assistance.

For more information about creating ARDBC, AREA, or ARF plug-ins, see Enabling Plug-ins.

To configure a server to use C plug-ins

1. Modify these settings in the ar.cfg file (Windows) or ar.conf file (UNIX):
   • Plugin
   • Number of threads, for example:
     • Plugin-ARDBC-Threads
     • Plugin-AREA-Threads
     • Plugin-Filter-API-Threads
   • Plugin-Log-Level
   • Plugin-Port
   • Server-Plugin-Alias
   • Server-Plugin-Default-Timeout
2. Modify the plug-in target password (Configuring server groups).
3. Modify the plug-in log file settings (Setting log files options).

To configure a server to use Java plug-ins

To configure a server to use Java plug-ins, see Configuring-java-plug-in-servers. 

Related topic:

ar-cfg-or-ar-conf