This documentation supports the 20.02 version of Remedy Action Request (AR) System.

To view an earlier version, select the version from the Product version menu.

BMC Remedy AR System C API program structure

The BMC Remedy AR System C API programs consist of the following four basic sections:

  • Startup/Initialization — Call ARInitialization to perform server- and network-specific initialization operations for connecting to the BMC Remedy AR System servers (required).
  • System Work — Call one or more C API functions to perform the specific work of your program.
  • Free Allocated Memory — Call one or more of the FreeAR functions (or use the free function) to free all allocated memory associated with a specific data structure. For more information, see Freeing allocated memory.
  • Shutdown/Cleanup — Call ARTermination to perform environment-specific cleanup routines and disconnect from the BMC Remedy AR System servers (required).
    If you use floating licenses and do not disconnect from the server, your license token is unavailable for other users for the defined time-out interval.
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