Adding FTS licenses

FTS is integrated throughout the BMC Remedy IT Service Management Suite. You must define a license before installing FTS.

To add an FTS license

1. From the IT Home page, open the AR System Administration Console.
2. Choose System > General > Add or Remove Licenses.
3. Click Add New.
4. Define the following settings:
   • License Type — BMC Remedy Full Text Search
   • Number of Licenses — 1
5. Click Save.
6. Restart the BMC Remedy AR System server.

BMC Remedy AR System does not support Full Text Search if you have read-only database. For more information on using read-only database, see Using read-only database.