Release notes and notices
Learn what’s new or changed for Remedy Action Request System 19.11, including new features, urgent issues, documentation updates, and fixes or patches. Also know about license entitlement information for the release.
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The following table lists the enhancements in this release:
|March 30, 2020||Discontinued support for SAP Crystal Reports integration with Remedy AR System.|
Starting with the obsolescence date (March 30, 2020) of SAP Crystal reports integration with Remedy AR System, BMC does not support this integration and BMC is no longer contractually entitled to distribute the SAP Crystal Reports Viewer software.
BMC has removed the SAP Crystal Reports Viewer software from Remedy AR System version 19.11.
For reporting purposes, it is recommended to use or BIRT (Web) report with Remedy Mid Tier.
For more information, see .
|November 22, 2019||19.11 enhancements|
Enhancements available in this release: