This documentation supports the 19.11 version of Remedy Action Request System, which is available only to BMC Helix subscribers (SaaS).
To view an earlier version, select the version from the Product version menu.

Planning

Use the following topics to help you plan for a BMC Remedy Action Request System installation.

Note

Before you begin your planning process, review the Known and corrected issues to understand any issues you might encounter.


Goal

Instructions

Plan your BMC Remedy AR System installation. Learn about the available features and configuration types.

Planning BMC Remedy AR System installation in an enterprise environment

Available BMC Remedy AR System features and configurations

Planning the deployment

Planning a server group installation

Learn about the performance benchmarks and tuning for BMC Remedy AR System.

Performance benchmarking for Remedy

Performance tuning for Remedy

Learn the hardware and software requirements for installing and running BMC Remedy AR System

System requirements

Plan for securing your applications through encryption and other methods.

Security

Learn about what languages are supported and what considerations you should know when installing languages.

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Learn about the standards followed by AR System server and BMC Remedy Mid Tier.

BMC Remedy AR System standards

Learn about how IPv6 is supported in BMC Remedy AR System.

Support for IPv6

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