Generating a license usage report
- (UNIX) ARSystemServerInstallDir/Db
- (Windows) ARSystemServerInstallDir/ARServer/Db
To gather information about license usage, each BMC Remedy AR System server scans the system approximately every 45 minutes and writes the results to LicenseReport.txt. LicenseReport.txt file is uploaded in the AR System License Report form. As a backup, the server also uploads the LicenseReport.txt file in the database. During the next scan after 45 minutes, if the server does not find the LicenseReport.txt file in the ARServer/Db directory, the backup file gets downloaded from the database and is updated. Additionally, a backup of this file is also available through the AR System License Report form. You can search for this form from the Administration Console.
You can use the produse.exe utility to generate a license usage report based on the information in LicenseReport.txt for each of your BMC Remedy AR System servers.
Although all servers in a server group use licenses from the same Add or Remove Licenses form, each server in a group generates its own LicenseReport.txt file.
To use produse.exe to generate a license usage report
- Go to the directory that contains the produse.exe utility:
- (UNIX) ARSystemServerInstallDir/bin
Before running produse.exe on UNIX platforms, make sure the ARSystemServerInstallDir/bin directory is in the library path environment variable: LD_LIBRARY_PATH (Linux, Solaris), LIBPATH (AIX), or SHLIB_PATH (HP-UX).
- At the prompt, enter this command:
produse [-i <inputFilePath>] [-o <outputFilePath>] [-s <startDate>] [-e <endDate>] [-r]
Specifies the full or relative path to the input file. By default, the input file is LicenseReport.txt and is in this directory:
Specifies the full or relative path to the output file. By default, the output file name is ReportResult.csv and is in this directory:
Specifies the start date of the report in M/d/yyyy format. The start time is 12:00 A.M. on the specified date. If this parameter is not specified, the report includes data from the beginning of the LicenseReport.txt file. If this parameter exceeds the range covered by the LicenseReport.txt file, the range covered by the file is used instead, and that range is indicated in the report header.
Specifies the end date of the report in M/d/yyyy format. The end time is 12:00 A.M. on the immediate next day of the specified date. If this parameter is not specified, the report includes data to the end of the LicenseReport.txt file. If this parameter exceeds the range covered by the LicenseReport.txt file, the range covered by the file is used instead, and that range is indicated in the report header.
Backs up the current LicenseReport.txt file by renaming it LicenseReport- fileCreateDate- currentDate.txt and generating a new LicenseReport.txt file.
- Recording and tracking license usage
- Reviewing license usage
- License types for users to access BMC Remedy AR System server