Currency exchange ratios
To convert allowable currency values into functional currency values, BMC Remedy AR System uses currency exchange ratios that you specify in the AR System Currency Ratios form.
To ensure that workflow and searches work correctly, you must create a currency exchange ratio for the first functional currency (and others as needed). See Creating currency exchange ratios.
Keeping currency exchange ratios up to date
To keep your currency exchange ratios up to date, add or modify records in the AR System Currency Ratios form as currency exchange rates change. During currency conversions, BMC Remedy AR System uses the value in the Conversion Date field.
BMC Remedy AR System does not automatically update records in the AR System Currency Ratios form. However, you can use BMC Remedy AR System server to design your own update mechanism. For example:
- Create a web service that consumes a currency conversion web service.
- Use an ARDBC plug-in that interfaces with a rate service.
- Create an escalation that submits new values.
You can specify the interval at which clients query the server for the latest currency exchange ratios. See To set the currency exchange ratio refresh interval
Creating currency exchange ratios
The following procedure describes how to create currency exchange ratios for converting allowable (user-entered) currencies to functional (stored) currencies. You must create currency ratios from every allowable currency to every functional currency and, conversely, from every functional currency to every allowable currency. For example, if United States dollars is an allowable currency and Euros is a functional currency, create one entry for converting from USD to EUR and another entry for converting from EUR to USD.
The first functional currency that is defined is used in workflow evaluations and in searches. Additionally, if you create an incomplete set of ratios, your applications might not work properly. For example, sorting on currency fields might produce incorrect results.
To create currency exchange ratios
- On the server where you created the currency field, open the AR System Currency Ratios form in New mode in the mid tier.
- Create two entries for each pair of currencies to which and from which you want to convert.
For example, you might create one entry for converting from USD to EUR:
Then create a second entry for converting from EUR to USD:
To set the currency exchange ratio refresh interval
- In the BMC Remedy AR System Administration Console, open the AR System Administration: Server Information form.
- Click the Timeouts tab.
- In the Client Refresh Interval field, enter the interval in minutes.
The default setting is 60. A setting of 0 disables refresh. This is the interval at which clients query the server for new currency ratios from the AR System Currency Ratios form.
- Click Apply.