This documentation supports the 19.11 version of Remedy Action Request System, which is available only to BMC Helix subscribers (SaaS).
To view an earlier version, select the version from the Product version menu.

AppQuery plug-in configuration

The AppQuery plug-in queries several BMC Remedy AR System forms and consolidates the results, which you can display in the Overview console or in a table field. This plug-in supports only read functionality.

Plug-in type

AppQuery is a Java-based ARDBC plug-in.

AR System server connectivity

The AppQuery plug-in connects to the AR System server by using AR System Java API calls. This plug-in (conquery.jar) is installed in the <ARInstallationFolder>\pluginsvr folder.

Configuration information

The configuration information of the AppQuery plug-in is available in the AR System Administration: Plugin Server Configuration form.

The AR System Administration: AR System Configuration Generic UI form includes the Server-Plugin-Alias setting that points to the correct plug-in server alias as follows:
Server-Plugin-Alias: REMEDY.ARDBC.APPQUERY REMEDY.ARDBC.APPQUERY myServer:9999

See Updating configuration settings by using the AR System Configuration Generic UI form, Configuring java plug-in servers and Setting plugin server configuration options.

Related topic

Troubleshooting AppQuery plug-in issues 

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