This documentation supports the 19.08 version of Remedy Action Request System.

To view an earlier version, select the version from the Product version menu.

Working with fields in join forms

Field properties function somewhat differently in join forms than in other forms.

For each field in a join form, you can perform these tasks:

To view or modify field properties in a join form

  1. Open the appropriate join form.
  2. Select the appropriate field in the join form.
  3. In the Properties tab, if the properties are not grouped by category, click the Show Categories button.
  4. Modify any field properties in these categories:
    • Change History
    • Color
    • Database (name only)
    • Display
    • Font
    • Help Text
      For information about the properties, see Field Properties.
      In the Properties tab, you can also view important read-only information. For example, the Join Information properties provide information about the underlying form that the field came from.
  5. Right-click the form, and select Save.
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