This documentation supports the 19.08 version of Remedy Action Request System.

To view an earlier version, select the version from the Product version menu.

Viewing all the More Information requests you submitted

You can search the AP:More Information form to find and view all the More Information requests that you have sent, regardless of the request status.

To retrieve all your More Information requests

  1. In a browser, open the AP:More Information form.
  2. Enter your BMC Remedy AR System user name in the From field, and click Search.
    A list of the More Information requests you have sent appears in the results list area. This includes both pending and completed More Information requests.
  3. Select a request from the results list.
    The details of the request appear in the details area of the window.
    Displaying the More Information requests that you have sent

    (Click the image to expand it.)

Was this page helpful? Yes No Submitting... Thank you

Comments