This documentation supports the 19.08 version of Remedy Action Request System.

To view an earlier version, select the version from the Product version menu.

Using image objects

An image object is an image stored in the BMC Remedy AR System server database with information defining the image as a BMC Remedy AR System server object. The image object type appears in the AR System Navigator pane at the end of the All Objects list (see the following figure).

Image objects in BMC Remedy Developer Studio
(Click the image to expand it.)

You can use images as backgrounds for form views and certain field types, including buttons, panels, and cell-based tables. To use the same image in multiple locations, such as the background of related forms, you do not need to store a copy of the image in the display properties of each form view or field that uses the image. Instead, store the image once as an image object, and include it by reference in form view and field display properties. Using an image object, you can also avoid the 4 MB size limit on the field display property.

BMC Remedy AR System server supports the following image types:

  • Windows bitmap (.bmp file extension)
  • Joint Photographic Experts Group format (.jpeg or .jpg file extensions)
  • Graphics Interchange Format (.gif file extension)
  • Portable Network Graphics format (.png file extension)


To convert existing references and image files to shared images, use the ImageExtractor.bat utility. See ImageExtractor.jar (ImageExtractor.bat).

For more information about image objects, see:

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