This documentation supports the 19.08 version of Remedy Action Request System.

To view an earlier version, select the version from the Product version menu.

Using backslashes in image object names


Although BMC Remedy AR System server permits backslashes in image object names, you should not to include them. To prevent attacks on your system, you should exclude unsafe characters from your web server.

By default, most web servers do not allow the backslash character ( \ ) in URLs for security reasons. For example, Tomcat does not allow backslashes in URLs unless you set a parameter to permit them. If your system uses such a web server, images whose object name contains backslashes might not appear in your browser.

Therefore, if your image object names contain backslashes, check your web server documentation to find out whether you must change the web server default settings to display such images.

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