This documentation supports the 19.08 version of Remedy Action Request System.

To view an earlier version, select the version from the Product version menu.

Serializing Java objects to a file

BMC Remedy Mid Tier can serialize the constructed Java objects that represent BMC Remedy AR System forms present in memory and write them to a file when the form is loaded. BMC Remedy Mid Tier detects the file, reads it, and reconstructs the Java objects serialized in it. This prevents the system from having to repeat the time-consuming construction process.

You can activate serialization from the cache page of the Mid Tier Configuration Tool by selecting the Enable Cache Persistence option.


If the application server hosting BMC Remedy Mid Tier shuts down unexpectedly, BMC Remedy Mid Tier reloads all forms specified in the prefetch configuration from the AR System server when the application server is restarted.

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