This documentation supports the 19.08 version of Remedy Action Request System.

To view an earlier version, select the version from the Product version menu.

Results lists

Forms can display results lists in these formats:

  • Results list pane — By default, forms viewed in a browser include a results list pane that shows a list of requests returned by a search. In New mode, the pane is hidden. In Search mode, the pane is visible only after a search. For information about customizing results list panes, see Defining search results.
    (Click the image to expand it.)

  • Results list table field — This type of table field is primarily for legacy support.
    If a form contains a results list table field:
    • In a browser, the results list_pane_ is hidden, and search results are displayed in the table field. Clicking a request in the table field displays the request's data in the form.A form can have only one results list table field; each view of the form, however, can display different columns in the results list table field.To add columns to a results list table field, use the Tree/Table Property dialog box (see Creating table fields).

      Note

      The columns specified in the Results Lists Fields page of the Form Properties dialog box affect the results list pane, not the results list table field (see Defining search results).

Editing row data in results lists

Users can display and modify a record in the current form by selecting that record in the results list table field.

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