This documentation supports the 19.08 version of Remedy Action Request System.

To view an earlier version, select the version from the Product version menu.

Removing an AR System server and its BMC Remedy Migrator license from view

Removing a server and its BMC Remedy Migrator license from the servers list makes the server inaccessible to BMC Remedy Migrator, but it does not remove the license from the server (or from the local BMC Remedy Migrator license file if the server is version 4.5.2 or older). It only removes the server from the local machine and it can no longer be viewed.

To remove a server from view

  1. In BMC Remedy Migrator, select Tools > Licenses.
  2. In the Server Licenses dialog box, select a server, and click Remove.
  3. In the message box, click Yes to confirm the license removal, or No to keep the license in view.
  4. After confirming the server removal, indicate whether you want to remove the server from the local cache.
    By doing this, you can remove servers from the Server Licenses list, but still keep some or all of the servers cached.


    If you add a removed server back to the servers list later, the definitions are retrieved the first time you log on to the server.

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