This documentation supports the 19.08 version of Remedy Action Request System.

To view an earlier version, select the version from the Product version menu.

Refreshing table fields

When a table field is refreshed, information from the table's source form appears beneath the column headings. If entries are added to the source form, they appear in the table the next time the table is refreshed.

You can set the Refresh on Entry Change property (see Adding a table field to a form) to refresh data automatically whenever a request is displayed or to require manual refresh. By default, the table or tree is cleared when users switch from one request to another.

See also Refreshing tree view tables.

Setting refresh intervals

In a browser, users can set the interval at which a table, including the results list pane, is automatically refreshed by choosing Preferences > Set Refresh Interval in the table's header. Valid values are 0-99 minutes. If the interval is 0, no automatic refresh occurs. (Choosing Preferences > Reset sets the refresh interval to 0.) If a preference server is specified, the refresh interval is saved as a table preference so that it can be restored the next time the user opens the same form.

Setting refresh interval for table field

Enter an interval at which the table is automatically refreshed. It is recommended that the interval should not be less than the minimum interval value set by the administrator that is 5 minutes. Enter 0 to clear the interval.

Locale-specific refresh

To refresh tables with locale-specific information, set the table field's Use Locale property to True. Now, when the table is refreshed, the system returns only requests related to the user's locale.

In the Advanced tab of the AR System Administration: Server Information form, the Localize Server option must be selected, and the Locale field must be on the form. For more information about the Locale field, see Form view initial properties and Form view properties - Basic category.

When a table field is refreshed, information from the table's source form appears beneath the column headings. If entries are added to the source form, they appear in the table the next time the table is refreshed.

You can set the Refresh on Entry Change property (see Adding a table field to a form) to refresh data automatically whenever a request is displayed or to require manual refresh. By default, the table or tree is cleared when users switch from one request to another.

See also Refreshing tree view tables.

Setting refresh intervals

In a browser, users can set the interval at which a table, including the results list pane, is automatically refreshed by choosing Preferences > Set Refresh Interval in the table's header. Valid values are 0-99 minutes. If the interval is 0, no automatic refresh occurs. (Choosing Preferences > Reset sets the refresh interval to 0.) If a preference server is specified, the refresh interval is saved as a table preference so that it can be restored the next time the user opens the same form.

Setting refresh interval for table field

Enter an interval at which the table is automatically refreshed. It is recommended that the interval should not be less than the minimum interval value set by the administrator that is 5 minutes. Enter 0 to clear the interval.

Locale-specific refresh

To refresh tables with locale-specific information, set the table field's Use Locale property to True. Now, when the table is refreshed, the system returns only requests related to the user's locale.

In the Advanced tab of the AR System Administration: Server Information form, the Localize Server option must be selected, and the Locale field must be on the form. For more information about the Locale field, see Form view initial properties and Form view properties - Basic category.

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