This documentation supports the 19.08 version of Remedy Action Request System.

To view an earlier version, select the version from the Product version menu.

Modifying the companionservername or RMIPort properties

To modify the value of companionservername or RMIPort, perform the following steps:

  1. Stop Remedy Email Engine.
    See Stopping and starting the Email Engine.
  2. Open the EmailDaemon.properties file.
  3. Modify the values as needed.
  4. Save your changes to the EmailDaemon.properties file and close the file.
  5. Restart Remedy Email Engine.
  6. Open the AR System Configuration Component form in search mode.
    For more information about this form, see Centralized configuration system forms.
  7. Search for the Email Engine component by using the following search criteria:
    1. Type = com.bmc.arsys.emaildaemon
    2. Name = companionservername
  8. Modify the component name to reflect the changes made in the EmailDaemon.properties file.
    For example, for the myhostname.com companion server, if you changed the RMIPort (in the EmailDaemon.properties file) from 1100 to 1200, then the new component name will be myhostname.com:1200.
  9. Restart Remedy Email Engine.

Related topic

Service failover


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