This documentation supports the 19.08 version of Remedy Action Request System.

To view an earlier version, select the version from the Product version menu.

Localizing messages automatically

To localize messages automatically, use a browser, BMC Remedy Data Import, and the AR System Message Catalog form.

To localize messages automatically

  1. Use a browser to export messages in the AR System Message Catalog form to an .arx file.
  2. Translate the messages in the .arx file.
  3. With BMC Remedy Data Import, import the messages into the AR System Message Catalog form.
    For information about using BMC Remedy Data Import, see Importing data into AR System forms.
  4. To indicate that system default messages should be overridden:
    1. In a browser, open the AR System Administration: Server Information form.
    2. Click the Advanced tab.
    3. Select the Localize Server check box.
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