This documentation supports the 19.08 version of Remedy Action Request System.

To view an earlier version, select the version from the Product version menu.

Importing the definition files

Import the definition files into your home page server. Definition files of different locales are installed with the mid tier; the default location is:


Import the ARSystemMidTierObjectList.def file to your home page server by using File > Import in BMC Remedy Developer Studio. This provides the default view and the related workflow in English. If you require only the English view of the form, import only this file.

For a localized views , import the appropriate localized .def files. Browse to the samples directory, and select the .def file for the locale that you require. The naming convention is:


For example, for Japanese views, the file is called ARSystemMidTierObjectList_ja.def.

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