This documentation supports the 19.08 version of Remedy Action Request System.

To view an earlier version, select the version from the Product version menu.

Example URL syntax for accessing forms and search results

The following examples show the URL syntax for accessing forms and search results. In these examples, arsys is used as the default context path.

Example 1-URL that bypasses the Login window and displays the specified form



If you use the pwd parameter in a URL, passwords are exposed by the browser in the locator and in bookmarks or favorites. For URLs that include the pwd parameter, use https://.

Example 2-URL that displays search results in the specified form


After the user logs in, the system displays the form with results of the following search:

'Assigned To'="Firstname Lastname" AND 'Status'="Fixed"


When you search with a URL, there is no update in the Run Recent menu in the toolbar of the form. However, if you do a Query By Example (QBE) by opening a form, the Run Recent menu is updated with the recent search item.

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