This documentation supports the 19.08 version of Remedy Action Request System.

To view an earlier version, select the version from the Product version menu.

Configuring the Email Engine for a server group

If the port number (RMIPort) for email administration in BMC Remedy Email Engine is different from the default (1100), set the corresponding option in the AR System Configuration Generic UI form to the same port number. See Configuration settings S-Z.

For a single email engine configuration, the syntax is: Server-Group-Email-Admin-Port: 2020

If multiple email engines are configured for the server, each engine must have a unique RMIPort. For a multiple email engine configuration, use semicolons to separate the RMIPort numbers: Server-Group-Email-Admin-Port: 2020;2030;2040

This enables the server to communicate email administration information to BMC Remedy Email Engine during server group processing. When multiple port numbers are specified, the server sends the same information to each port number.

Watch the webinar (1:14:03) on BMC communicates to know how to configure Email Engine for a server group  Configuring Email Engine for a server group

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