This documentation supports the 19.08 version of Remedy Action Request System.

To view an earlier version, select the version from the Product version menu.

Adding a file system browser to character fields

File system browsers enable users to browse network file systems for a file and add the file path to a character field. (File system browsers do not enable users to upload or attach files.)


Using the path in a Run Process active link action to access the contents of the file is not supported on the web.

To add a file system browser

  1. Open the form where you want to add the browser.
  2. Right-click the form, and select Create a New Field > Character.
    The new field appears on the form.
  3. Select the field.
  4. In the Properties tab, select File from the Display Type list.
    A file selection button is attached to the character field. For example:

When the Display Type property of a character field is set to File:

  • If a menu is attached to the character field, the menu is disabled, and the menu button is hidden.
  • The character field's Expand Box property is disabled, and the expand box button is hidden.

When users click the file selection button in browsers, a dialog box containing a Browse button is displayed; clicking Browse displays a standard file selection dialog box.

When users select a file name to add to the character field, any existing data in the field is overwritten.

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