This documentation supports the 19.02 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Version control in BMC Remedy AR System

This section describes how to use version control to prevent BMC Remedy Developer Studio users from overwriting other users' work and to log changes to server objects.

Version control provides two independent functions:

  • Object reservation — Users can reserve server objects. BMC Remedy AR System server prevents other users from modifying reserved objects.
  • Object modification log — When users change an object, BMC Remedy AR System server automatically logs the change. It can also export the object's definition file when the changes are saved. To restore the object to the saved state after making additional changes, users can import the object definition file.

Version control applies to the following BMC Remedy AR System server objects:

  • Active links
  • Active link guides
  • Applications
  • Associations
  • Escalations
  • Filters
  • Filter guides
  • Forms
  • Images
  • Menus
  • Packing lists
  • Web services (tracked as container objects in the object modification log)

This section describes the following topics:

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