This documentation supports the 19.02 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Tables and No Vision support



Buttons in tables

Buttons in tables are HTML buttons, not links. BMC Remedy AR System buttons are links styled to look like buttons.

Cell-based tables

Non-Forms (Virtual PC Cursor) mode 
To traverse cells and the fields in a cell, press TAB. (In BMC Remedy Developer Studio, assign tab order to cell fields.)
Pressing TAB moves focus to an extra list of links that is added to each cell for Low Vision and No Vision users only. (The Row Header attribute in the cell-based table is used to identify which cell, if none is defined, uses data from the first column.) This is analogous to the Select column in a list view table field. Use the space key to execute the link.

After you tab to the last link, pressing Tab moves focus to the first cell field in the cell. To interact with the cell fields, switch to Forms mode. 

Tabbing on a cell's last field in a cell-based table moves the focus to the link of next cell or the table's footer. (if this is the last cell).

Forms mode
To traverse cells, use the Up and Down arrow keys. Using the Up and Down arrow keys will also select the record. When you press TAB, only one cell is traversed. When you are at the last cell field in a cell, tabbing takes you to the footer.

To get to the first field in a cell, tab twice. To move from field to field inside a cell, press Tab.

To execute any of the select links which are added to the cell for a Low Vision or No Vision user, press Enter.

Note: To interact with a cell field, use the Forms mode as necessary.

Cell-based tables: reading selected row(s)

JAWS reads the rows correctly.

Columns: sizing

Only mouse interaction is available. Exposing the cell content is not necessary; JAWS reads the entire cell content.

Columns: sorting

To use column sorting, you must be in Non-Forms (Virtual PC Cursor) mode. For more information about table field structure, see Table fields and Results lists. Tab to the first row of the table field data. This is after the summary. To access the column headers, use the Up arrow key.

To go to the correct column label, press the Up or Down arrow key and then press Enter. This sorts the column (or toggles the sort order if the column is already sorted). The sort direction is read by JAWS.

Editable cells in a table

Not supported.

Header string in table

In Non-Forms (Virtual PC Cursor) mode, tab to the first element of the table field. This is usually the set of buttons in the table header or the first row in the table.

To get to the table header string, press the Up arrow key. The table header string is also the summary on the HTML table that contains the table data. For more information about table layout, see Table fields and Results lists.

Preference buttons

To open the Preferences menu, you must be in Non-Forms (Virtual PC Cursor) mode. See "Character fields: with menus displayed as drop-down lists" in Fields and No Vision support.

Reading selected row(s) in a table or results list

JAWS reads the rows correctly.

Results lists

The Results list and the Details pane are in the tab order. In Forms mode, press Ctrl+Alt+F6 to switch between the Results list and the Details pane.

For more information about JAWS commands for interacting with tables, see "HTML Tables" in JAWS help. See also the following row, "Table fields."

Table fields

If your tables contain only one row or column, you might have to turn on JAWS verbosity.

To read the cells in a table field, use JAWS HTML commands to read table data. For example, to read the current cell, press Alt+Ctrl+Num Pad 5. JAWS reads "Column x, row y, labelOfColumn, cellData." For more information about JAWS commands for interacting with tables while in Non-Forms (Virtual PC Cursor) mode, see "HTML Tables" in JAWS help.

Note: Make sure that table rows are selected and table information is read in Non-Forms (Virtual PC Cursor) mode.

For No Vision users, an extra column is added to the table. The extra column is deliberately small because No Vision users do not need to see the contents; they only need to hear them.

To select a row, click the "select" link. When a row is selected, the link changes to "unselect primary" or "unselect" (if the row is a secondary selected row).

To select rows, you must go to each row and select it. No shortcut keys are available in Non-Forms (Virtual PC Cursor) mode for a disjointed or contiguous selection.

If selection is allowed, the Select All and DeSelect All links are added to the Select column header.

OnRowChoice active links are executed by activating the "single click" link.

OnDoubleClick active links are executed by activating the "double click" link.

For No Vision users, the row's select link text indicates the state of the row selection. For example, if the link text says "unselect primary," that row is the primary selection. Activating this link deselects the row.

For button fields in the table, press the space bar to make a button executable.

Images in cells are part of the cell. If the image has alternative text, it is spoken as part of the cell.
Press Insert+F7 in JAWS to list all the links in the table. The selection links (such as select, unselect, single-click, and double-click) are listed with regards to the context of the table data.

For example, if the first row of Table Sales Data has a row header set at design time for a column Y, JAWS reads the "select" link as "select on Table Sales Data Y columnData" for that row. Y is the column within the table that is set as the row header whose data JAWS reads to identify each unique row.

Other links (such as unselect, single-click, and double-click) also reflect the same with regards to the column data on each row of the table.

If pagination (chunking) is enabled, then the table header displays links to navigate to the previous page and next page as well as a drop-down list to choose a specific record set. In both modes, JAWS reads the following if you want to navigate to the previous page:

   Click to move to the previous page in table <table name>.

For next chunk, it reads:

   Click to move to the next page in table <table name>.

For the chunk drop-down list, it reads:

   Click to show a menu to choose a record set displayed in table <table name>.

For the chunk input field, it reads the displayed records and whatever value is displayed.

For more information about the table field structure and how to navigate a table field in Non-Forms (Virtual PC Cursor) mode and for an explanation of the links in the select column, see Table fields and Results lists.

Tree fields

Non-Forms (Virtual PC Cursor) mode

To open or close a node, tab to the open or close icon and press Enter.

When the focus is at the opened or closed icon, JAWS says "level x value open/closed graphic." When you press Enter, JAWS says, "Enter." Tab to the node text to hear the state of the node (open or closed), or tab backwards from the node text to the open or closed icon.

To go through the items, press Tab. To select an item and execute an OnRowChoice active link, press Enter or the space bar. Selection can be on a leaf or node.

Images on a tree are spoken as part of the node or leaf level. To hear the alternative text associated with the image, no extra tab stop is needed.

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