This documentation supports the 19.02 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Setting the Report tab

AR System User Preference form — Report tab
(Click the image to expand it.)

Report tab fields

Area nameField NameDescriptionClient
Default Margins

Left Margin

Right Margin

Defines the number of blank characters from the left or right edge of the page. The default for the left and right margin is 0 characters.Web

Top Margin

Bottom Margin

Defines the number of blank lines from the top or bottom edge of the page. The default value for the top and bottom margin is 1 line.Web
Default Separators

Column Titles

Column

Request

Defines the default characters to separate column titles, columns, or requests, respectively. By default, column titles are separated by hyphens (-), and columns and requests are separated by a blank space. You can use any of these special characters:

  • \b (backspace)
  • \n (return)
  • \t (tab)
  • *
    * (backslash)
  • ** nnn (ASCII character)
Web 
Default Page Size   OrientationDefines whether the default page is in Portrait or Landscape mode.Web
Use printer default page sizeDesignates whether the default page size should correspond to the default printer page size.Web 
Lines Per PageDesignates how many lines of text are printed on each page. The default value is 66.Web 
Chars Per LineDesignates how many characters are printed on each line. The default value is 80.Web 
Misc. Default   Column Title Per

Designates a default value for how often column titles appear in a report. The options are:

  • 6 — Column titles appear for each request in the report.
  • 7 — Column titles appear for each page in the report.
  • 8 — No default.
Web 
Page Break Per

Designates a default value for how often page breaks occur in a report. The options are:

  • 6 — Page breaks occur after each request in the report.
  • 7 — Page breaks occur after each page in the report.
  • 8 — No default.
Web 

* N/A = The setting does not apply to the web client. The setting applies to activities such as logging or other clients.

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