This documentation supports the 19.02 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Setting the Recent tab

AR System User Preference form — Recent tab
(Click the image to expand it.)

Recent tab fields

Field Name

Description

Client

Recent Forms

A list of recent forms opened in the browser.

Legacy*

Recent Tickets

A list of recent requests opened in the browser.

Legacy*

Recent Applications, Guides, etc.

A list of recent applications or guides opened in the browser.

Legacy*

Recent Entry Points

A list of recent entry points opened in the browser.

Legacy*

 * Legacy = The field is available for legacy environments that use BMC Remedy User, which is no longer shipped with BMC Remedy AR System.

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