This documentation supports the 19.02 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Setting MIME types

If you have an application that requires mapping to another application to view it, you can set multipurpose internet mail extensions (MIME) types in the JSP engine configuration, typically by using the graphical user interface. You can also set MIME types manually by adding them to the web.xml file.

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