This documentation supports the 19.02 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Setting common fields

Common fields reside in the upper portion of the AR System User Preference form. These fields affect the mid tier.

AR System User Preference form--common fields

Common fields on the AR System User Preference form

Field Name

Description

Login Name

The user's login name. Lets the administrator create, search for, and modify preferences for a specific user by entering that user's login name in this field. Users can search for and modify their own preference records. The default setting is $USER$.

Short Description

Lets the administrator create, search for, and modify preferences based on a value in this field. The default setting is Preference entry for $USER$.

Status

Not used.

Create Date

The date the record was created. This field is display-only.

Modified Date

The date the record was last modified. This field is display-only.

Last Modified By

The login name of the user who last modified the record. This field is display-only.

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