This documentation supports the 19.02 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Performing migrations

BMC Remedy Migrator is fully Unicode capable. BMC Remedy Migrator allows migration of objects and data between non-Unicode and Unicode servers. BMC Remedy Migrator does not have to be executed on the same locale as a non-Unicode server.

Definition (.def ) files with multiple character encodings can be migrated as long as each block within the .def file contains the character encoding used at the beginning of the block. If that line is missing, the migration must be executed on a server of the same locale that was used to create the .def file.

This section describes how to migrate objects, fields, and data. It also includes procedures on how to run and clear migrations, and how to perform Copy/Prefix migrations.

This section contains information about:

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