This documentation supports the 19.02 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Obtaining job status for asynchronous execution operations

When the workflow uses asynchronous execution, TrueSight Orchestration returns a job ID. You can use the job ID in subsequent workflow actions to obtain the job status with the Get Job Status operation, and then use the job status to trigger further workflow actions. The possible values for the returned job status are:

  • READY
  • PENDING
  • ASSIGNED
  • IN_PROGRESS
  • PAUSED
  • COMPLETED
  • COMPENSATED
  • CANCELLED
  • PENDING_REASSIGNMENT
  • FAILED
  • ABORTED

Note

The COMPENSATED status indicates that an error occurred during execution of an asynchronous process. For more information about TrueSight Orchestration job status, see the TrueSight Orchestration documentation.

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