How BMC Remedy AR System selects a view for the user
BMC Remedy AR System uses the following fallback lookup mechanisms when selecting a view for the user.
In a browser:
- The mid tier uses the locale defined in the AR System User Preference form.
- If there are no user preferences, the system selects the appropriate view for the user's browser.
- If the view with the user's preferred locale is not found, the system checks the OS of the user.
- If there is no exact match during any of these stages, the fallback mechanism finds the closest possible locale to the one requested. The resulting view is then displayed.