This documentation supports the 19.02 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Guidelines for resolving cache memory issues

This section discusses how to prevent the following BMC Remedy AR System server processes from reaching its maximum size in memory, which can cause the process to terminate or to stop responding:

  • arserverd (UNIX)
  • arserver.exe (Windows)

The following topics provide detailed guidelines for resolving cache memory issues:

For more information on resolving cache memory issues, see the blog Memory leak shared on BMC Communities.

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