This documentation supports the 19.02 version of Remedy Action Request System.

To view the latest version, select the version from the Product version menu.

Error messages 8000 to 8500

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NumberDescription
8000 Error

The error handler cannot be found on this server.

The specified error handler does not exist in the AR System database. You attempted an operation against the wrong server, or no workflow object is defined by that name. Change to the correct server, or specify the proper name.

8001 Error

The error handler name cannot exceed 254 characters.

The name of an error handler is limited to 254 characters.

8002 ErrorFilter error handlers exceeded the maximum number of levels.
8003 Error

Could not locate error handler in schema workflow list.

For an error handler to function, it must be associated with the same schemas as the "parent" workflow object. The parent workflow object is the workflow that has been designed to invoke an error handler when an error occurs. This error will occur if the AR System server encounters a defined error handler that is not associated with the schema related to the parent workflow object.

8004 Error

An error handler cannot use itself as its own error handler.

To avoid recursive operations, a workflow object must not refer to itself as its own error handler.

8005 Error

The context for the called filter is missing.

Internal AR System server error. Contact Customer Support.

8029 Error

One or more entries matched filter conditions -- your current setting considered any match as an error.

The Any Match for a Push Fields filter action is defined as Error.

8031 Warning

Some of the fields and/or workflow in this form are not supported in this version of the client.

When a list of field definitions for a form was retrieved, a failure filtering certain field IDs (for example, attachment fields) into the destination structure occurred. The copy operation failed because of problems with permissions.

8032 Warning

An owned container cannot have a list of subadministrator groups. The list is disregarded.

An owned container cannot have a list of subadministrator groups. The list is disregarded.

8033 Warning

Floating License Timeout change will only take effect after server restart.

The number of hours for the Write Floating License Timeout was changed in the Timeouts tab of the Server Info window. These server configuration settings do not go into effect until the server is stopped and restarted.

8034 Warning

Full Text floating license timeout change will only take effect after server restart.

The number of hours for the Full Text Search Floating License Timeout was changed in the Timeouts tab of the Server Info window. These server configuration settings do not go into effect until the server is stopped and restarted.

8035 Warning

Referenced character menu cannot be found.

The character menu listed in the message is referenced in a container, but no longer exists. Create the character menu or remove the reference from the container.

8036 Warning

The system cannot recognize some characters. Unrecognized characters are ignored.

The server parsed the data you specified, but at least one additional character could not be interpreted. Extraneous characters are ignored.

8037 Warning

Index length longer than 255 bytes may not work on all databases.

The operation proceeds. However, some database products do not support indexes exceeding 255 bytes in length. For more information, consult your database product documentation.

8038 WarningRequest to not fire filter workflow on merge was ignored because user is not an administrator.
8201 Error

The RPC socket number specified is not one of the legal values (0, 390600, 390621 - 390634, 390636 - 390669, 390680 - 390694).

When connecting the client to BMC Remedy AR System server, you set the RPC socket number to a value outside the legal range. The legal ranges of values are:

  • 0
  • 390600
  • 390621 to 390634
  • 390636 to 390669
  • 390680 to 390694
8202 Error

The RPC port specified is not one of the legal values (0, 1 - 65535).

When connecting the client to BMC Remedy AR System server, you set the TCP/IP port to a value outside the legal range. The legal range of values are 0 and 1 to 65535.

8203 Error

The server's RPC version is not supported.

An error occurred during an attempt to create an RPC connection because this version of the BMC Remedy AR System server is no longer supported. To continue, upgrade to a later version of BMC Remedy AR System.

8204 Warning

RPC control failed to set non-blocking I/O mode. Continuing in blocked I/O mode.

The RPC-Non-Blocking-IO parameter was set in the BMC Remedy AR System configuration file, but the BMC Remedy AR System server continues in blocking mode. For more information, see Configuration settings N-R.

8205 Warning

Port is busy — check with netstat to view ports in use.

This message appears when a server is started on a port that is in use.

8301 ErrorThe Server Version Control Reservation fields can only exist on one form.
8302 Error

The data entered is invalid. The Server Version Control Reservation mode can only be 0 for disabled mode or 10 for enabled mode.

Specify a value of 0 or 10. Verify the Object Reservation option on the Version Control tab of the AR System Administration: Server Information form.

8303 ErrorThe requested object is reserved by another user.
8304 ErrorThe operation failed because another user has reserved the form.
8305 ErrorThe operation failed because another user has reserved the filter.
8306 ErrorThe operation failed because another user has reserved the active link.
8307 ErrorThe operation failed because another user has reserved the character menu.
8308 ErrorThe operation failed because another user has reserved the escalation.
8309 ErrorThe operation failed because another user has reserved the container.
8310 ErrorThe operation failed because another user has reserved the application.
8311 ErrorThe operation failed because another user has reserved the image.
8312 ErrorThe operation failed because another user has reserved the dependent join form.
8313 ErrorThe operation failed because another user has reserved the related filter.
8314 ErrorThe operation failed because another user has reserved the related active link.
8315 ErrorThe operation failed because another user has reserved the related escalation.
8316 ErrorThe operation failed because another user has reserved the related container.
8317 ErrorThe operation failed because another user has reserved the related application.
8318 ErrorThe object cannot be reserved because it does not exist on the server. You must save an object on the server before you can reserve it.
8351 Error

Version control object modification log mode must be either 0 for disabled mode or 10 for enabled mode.

Specify a value of 0 or 10. Verify the Object Modification Log option on the Version Control tab of the AR System Administration: Server Information form.

8352 ErrorThe Server Version Control Task fields can only exist on one form.
8353 ErrorThe Server Version Control Object Modification Log fields can only exist on one form.
8354 Error

The operation succeeded, but all or some of the corresponding log entries were not added to the AR System Version Control: Object Modification Log form.

The operation succeeded, but logging failed.

8355 Error

The Defintion Files option on the Version control tab must be either 0 for save and 10 for not save.

Specify a value of 0 or 10. Verify the Definition Files option on the Version Control tab of the AR System Administration: Server Information form.

8356 ErrorThe Server Version Control Label fields can only exist on one form.
8357 ErrorThe Server Version Control Labeled Object fields can only exist on one form.
8358 WarningThe operation succeeded, but label was not created to the AR System Version Control: Label form.
8359 WarningThe operation succeeded, but all or some of the corresponding labeled object entries were not added to the AR System Version Control: Labeled Object form.
8360 ErrorThe operation failed because the form object is already reserved.
8361 ErrorThe operation failed because the filter object is already reserved.
8362 ErrorThe operation failed because the active link object is already reserved.
8363 ErrorThe operation failed because the character menu object is already reserved.
8364 ErrorThe operation failed because the escalation object is already reserved.
8365 ErrorThe operation failed because the container object is already reserved.
8366 ErrorThe operation failed because the application object is already reserved.
8367 ErrorThe operation failed because the image object is already reserved.
8368 ErrorThe operation failed because the dependent join form object is already reserved.
8369 ErrorThe operation failed because the related filter object is already reserved.
8370 ErrorThe operation failed because the related active link object is already reserved.
8371 ErrorThe operation failed because the related escalation object is already reserved.
8372 ErrorThe operation failed because the related container object is already reserved.
8373 ErrorThe operation failed because the related application object is already reserved.
8400 ErrorTask not found.
8401 ErrorDuplicate task.
8402 ErrorCheckpoint not found.
8403 ErrorDuplicate checkpoint.
8404 ErrorTask creation failed.
8405 ErrorCheckpoint creation failed.
8406 ErrorCannot delete open task.
8407 ErrorPermission denied because the user is not the task owner.
8459 Error

The number of rows exceeded the maximum allowed limit of 999.

You tried to set the number of rows for a character field in BMC Remedy Developer Studio to less than 999.

8469 Error

Please select a source code control provider application.

In the Server Information form's Source Control tab, you clicked the Browse button, but no source control provider is selected in the Provider Name field. Before you click the Browse button, install a source control system and select it in the Provider Name drop-down list.

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